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The project is supported by the European Union's INTERREG VA Programme, managed by the Special EU Programmes Body (SEUPB)

 

Project Manager - Technical, BWA134

 

Project Manager - Technical, BWA134
Software Development

Ref no:
BWA134
Location:
Allsop Consulting Ltd
Suite 16 Alexander House
17 Ormeau Avenue
Belfast
Northern Ireland
Salary:
£35,000 to £50,000
Contract Type:
Fixed term contract (12 Months)
Closing Date:
25 Aug 2020 at 4:00 pm

Our Project Manager will assume full responsibility for Project delivery and engage with Product development and Service desk. This role designs and owns the respective scorecards presiding over team performance delivering against targets ensuring our customer first core value.

The person will work closely with project stakeholders co-ordinating delivering of services to meet agreed project requirements and the overall plan.

  • Manage team resources including resource planning, forecasting, and utilisation
  • Inform product roadmap iterations in line with supplied product vision
  • Monthly reporting to Stakeholders on project and product performance
  • Actively supervise the governance process for risk and issue management and drive effective, efficient resolutions
  • Implement go-to-market strategies for new cloud-based product
  • Work with the wider technical team, support and QA to triage technical issues
  • Work cross-functionally to ensure excellent customer service
  • Being the main point of contact for customers, for project, or related support queries
  • Ensure Service Levels comply with contractual deliverables on a day-to-day basis
  • Direct & further improve tech delivery processes and methodologies
  • Meeting with customers periodically to develop and implement any improvements to the tech provided and maintain a high level of customer service

You are highly motivated and passionate about delivering the highest quality of software solutions. You have knowledge in Agile project management; however, your passion is in continual service improvement, and putting the customer first. You will have excellent communication skills with the ability to converse technical terms and definitions with all personnel. You are an enthusiastic leader, committed to your entire team with an exceptional eye for detail.



Company Benefits

Competitive Salary and Target Based Progression Plan

Healthcare Plan and Private Medical Insurance

Free Snacks, Hot Drinks and Breakfast Items

Workplace Pension Scheme

Training and Development

Monthly Team Breakfast

Loyalty discount scheme

Latest Hardware and Software

Quarterly Team Trips

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